Bank Operations Analyst

Addi

Addi

Operations, IT
Colombia
Posted on Sep 17, 2025

Location

Colombia

Employment Type

Full time

Location Type

Remote

Department

Bank

About Addi

We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly, grow together and where we create abundance and generate pride in them. Today, we serve over 2 million customers and partner with more than 20,000 merchants, making Addi Colombia’s fastest-growing marketplace.

We provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing) using state-of-the-art technology, bridging the financial gap for millions and redefining how people experience financial freedom. As the country’s leading Buy Now, Pay Later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. In the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably.

Our mission has earned the trust of world-class investors, including Andreessen Horowitz, Architect Capital, GIC, Goldman Sachs, Greycroft, Monashees, Notable Capital, Quona Capital, Union Square Ventures, Victory Park Capital, and more, who back our vision for the future. With their support, we are not just growing—we are transforming Latin America’s financial ecosystem and shaping the next generation to shop, pay, and bank in Colombia.

But what truly sets us apart is how we build. We are a conscious company, driven by deep experience in scaling technology, services and products, and we live by our values every day.

About the Role

This is where you come in. Below, you’ll find what this role is all about—the impact you’ll drive, the challenges you’ll tackle, and what it takes to thrive at Addi. If you’re ready to be part of something big, keep reading.

What’s the mission you’ll drive

Support Addi’s operational excellence by meticulously executing core banking processes, identifying and resolving daily challenges, and providing the data-driven analysis needed to build scalable and automated systems.

What you will do

  • Execute Flawless Daily Reconciliations: Execute daily and weekly reconciliations for all core banking transactions (ACH, MasterCard, etc.) within the established control framework, reducing un-reconciled transactions.

  • Contribute to Process Fortification: Assist in mapping 100% of critical operational processes by documenting detailed workflows, identifying data sources, and gathering initial metrics on bottlenecks to support improvement initiatives within the first 6 months.

  • Drive Task-Level Efficiency: Identify and document at least 3 opportunities for process automation and successfully automate at least 1 of them using low-tech tools (e.g., advanced Excel/Google Sheets, Zapier).

  • Maintain Operational Visibility: Maintain the Operational Health Dashboard by ensuring data accuracy and generating a weekly "Operational Health" summary report, highlighting key trends in transaction volumes, error rates, and SLAs for the Bank Ops area.

What we’re looking for

  • Proven expertise with core banking processes or operations

    • 1-3+ years of hands-on experience in a bank operations, fintech operations, or financial analysis role, preferably within the Colombian financial system.

    • Understands and executes core banking processes, including ACH compensation/settlement (Integra), card network processes (MasterCard), and multi-system banking reconciliation.

    • Possesses a foundational, practical understanding of core banking operational flows and the ability to identify common failure points and exceptions.

    • Hands-on experience with the day-to-day operation of banking products/features, such as ACH transfers, PSE, and debit cards.

  • Possesses Impeccable analytical and quantitative mindset

    • The ability to use data to investigate specific operational problems, find the root cause, and validate findings.

    • Top-tier attention to detail, ensuring accuracy in reconciliations, reports, and data entry.

    • Adept at querying data with SQL to perform independent analysis and answer operational questions.

    • Experience with business intelligence tools (Databricks, Looker, PowerBI) to track KPIs and analyze trends in your area of responsibility.

  • Have outstanding Process Design & Automation Mindset

    • Proactively identifies and documents inefficiencies, bottlenecks, or repetitive manual work in daily tasks. You think in terms of making your own work more efficient.

    • Instead of just performing a manual task, you look for opportunities to streamline it using available tools (e.g., advanced Excel functions, Google App Scripts, Zapier).

    • Demonstrated ability to contribute to process improvement initiatives by providing accurate data, documenting existing workflows ("as-is" mapping), and testing new solutions.

  • Demonstrates Extreme Ownership & Bias for Action

    • Takes full responsibility for the accuracy and timeliness of their assigned tasks and analyses, from daily reconciliations to weekly reports.

    • You don't wait to be told what to do when you encounter a problem; you investigate first and then proactively communicate your findings and potential solutions.

    • Is reliable and consistent in executing daily responsibilities, which forms the foundation of the team's operational stability.

    • Comfortable asking questions and collaborating with other teams (like Engineering or Customer Support) to resolve issues and get the data you need to do your job effectively.

Why join us?

  • Work on a problem that truly matters – We are redefining how people shop, pay, and bank in Colombia, breaking down financial barriers and empowering millions. Your work will directly impact customers' lives by creating more accessible, seamless, and fair financial services.

  • Be part of something big from the ground up – This is your chance to help shape a company, influencing everything from our technology and strategy to our culture and values. You won’t just be an employee—you’ll be an owner

  • Unparalleled growth opportunity – The market we’re tackling is massive, and we’re growing faster than almost any fintech lender at our stage. If you’re looking for a high-impact role in a company that’s scaling fast, this is it.

  • Join a world-class team – Work alongside top-tier talent from around the world, in an environment where excellence, ownership, and collaboration are at the core of everything we do. We care deeply about what we build and how we build it—and we want you to be a part of it.

  • Competitive compensation & meaningful ownership – We believe in rewarding our talent. You’ll receive a generous salary, equity in the company, and benefits that go beyond the basics to support your growth.

How the hiring process looks like

We believe in a fast, transparent, and engaging hiring experience that allows both you and us to determine if there's a great fit. Here’s what our process looks like:

  • Step 1: People Interview (30 min)
    A conversation with a recruiter to get to know you, your experience, and what you're looking for. We’ll also share more about Addi, our culture, and the role.

  • Step 2: Technical assessment (30 min)
    A session to assess your skills using SQL, one of our team members will ask you to solve different exercises using your SQL experience

  • Step 3: Initial Interview (45 min)
    A more in-depth conversation with the hiring manager, where we explore your skills, experience, and problem-solving approach. We want to understand how you think and work.

  • Step 4: Case Study (3-5 Days)
    You may receive a real-world challenge or case study to complete. This is a chance to showcase your expertise and how you approach key problems relevant to the role.

  • Step 5: Co-Founder Interview
    If there’s a strong match, you’ll have a final conversation with our Founder to align on expectations, cultural fit and ensure mutual excitement. From there, we’ll move quickly to an offer and discuss next steps.


We value efficiency and respect for your time, so we aim to complete the process as quickly as possible. Our goal is to make this experience insightful and exciting for you, just as much as it is for us. Regardless of the outcome, we are committed to always providing feedback, ensuring that you walk away with valuable insights from your experience with us.