Senior Manager of Logistics and Fulfillment



New York, NY, USA
Posted on Wednesday, January 26, 2022

About Buffy

Buffy is an NYC-based brand making home goods for the home planet! Since launching our best-selling Cloud Comforter in December 2017, we’ve furthered our mission to help people live comfortably (without making our planet uncomfortable) with a full range of bedding that's earned over 16,000 5-star customer reviews! With every new and exciting product in development (there are more than a few!) and beyond, sustainability is top of mind. We’re proud of how far we’ve come—but we know there's more to do. That’s why we’re looking for talented, comfy-obsessed, planet-loving people to join our team and help us create products that don’t just make people feel good today, but contribute real good for tomorrow.

About the Role:

We are looking for a Sr. Manager of Logistics and Fulfillment to join Buffy as a key member of our Operations team. Reporting to the VP of Operations, you’ll be responsible for our logistics strategy– getting goods from factories overseas to our bi-coastal warehouses– along with oversight of our 3PL partners, and end-to-end order fulfillment to retail partners and customers. You will lead our fulfillment and logistics team, and implement processes that will allow us to continue to scale efficiently.


  • Ownership of both inbound and outbound logistics and ensure that all stakeholders are updated in a timely manner. Manage all incoming PO’s, book freight and manage potential shipping issues
  • Oversight and setup of new EDI drop ship partners
  • Manage retail partner fulfillment, including retail drop ship, wholesale, and Amazon fulfillment
  • Assist in opening new fulfillment locations with our 3PL partners
  • Monitor fulfillment costs, shipping accuracy and performance levels of our fulfillment partners through weekly and monthly reporting

Must Have Qualifications:

  • Bachelor’s Degree
  • 5+ years work experience with at least 1 year in an operational role at an ecommerce company with a focus in logistics, fulfillment or supply chain
  • Experience working with 3rd party logistics vendors
  • Competency in Microsoft Office suite, primarily Excel and the use of pivot tables as you will be generating reports and synthesizing data
  • Proactive communication, extreme attention to detail, and collaboration with internal and external partners
  • Extremely organized and process oriented while still being able to quickly adapt to changes
  • Ability to identify pain points or bottlenecks in our processes and design workflows to improve efficiency

Nice to Have Qualifications:

  • Experience working with Warehouse Management Software
  • Experience in wholesale fulfillment and international fulfillment
  • Experience with Shopify and Amazon Seller Central
  • Experience with Brightpearl
  • Experience working with vendors to set up EDI accounts