Mechanic Operation Manager

ABOUT DANCE

At Dance, we believe getting where you want to go should be simple and sustainable. So we’re on a mission to make mobility easy. Dance members get their electric bike, free 24-hour repairs, and theft coverage on a flexible monthly subscription. Our service is currently live in Berlin, Hamburg, Munich and Paris.

Dance was founded by SoundCloud founders Eric Quidenus-Wahlforss and Alexander Ljung, together with the co-founder of Jimdo, Christian Springub. Investors include BlueYard, HV Capital, and Eurazeo. To find out more, visit https://dance.co.

As an equal-opportunity employer, Dance is committed to building an inclusive workplace. We welcome people of any background, age, country of origin, ethnic and racial origin, gender identity, sexual orientation, disability status, marital status, religion, or ideology to apply.

ABOUT THE ROLE

As our Mechanic Operations Manager in Paris, you will report into our Senior Operations Manager Paris and will:

• Lead a local team: You will manage a local team of Mechanics and squad leads who serve our Paris members. You will be responsible for monitoring performance, develop and implement training programs and hire new team members.

• Develop & optimize processes: Dance moves fast and does things at scale. You will design, optimise and implement local processes for the local team such as staff onboarding, workshop floor plans, shift management improvements, etc.

• Analyze data: Monitor and analyze the performance of the mechanic team using key performance indicators (KPIs) and identify improvement opportunities to increase operational efficiency. Implement incentive systems to encourage exceptional result and rewards for high-performing mechanics.

• Work in a team: Work closely with our central operations team and other city managers, as well as other teams like Software, Hardware, and Marketing, to help us refine our product and customer service offering.

ABOUT YOU

To be successful in this role, you:

• Have 3+ years experience in operations management, logistics, management consulting, growing a startup or similar experience.

• Are a strong people manager who can develop, motivate and manage (blue collar) teams.

• Have a data-driven decision making mentality and sound business judgment through analytical thinking.

• You are able to understand large sets of data, with great Google Sheet skills. Previous experience with SQL and Looker is a big plus

• Have a hands-on mentality and do not shy away from getting your hands dirty.

• Have strong project management, prioritization, and communication skills.

• You are based in Paris, France and open to travel

• You are fluent in English and French
  
  

HOW WE TAKE CARE OF YOU

• Competitive compensation package

• Employee stock ownership plan

• Flexible working environment that suits your schedule

• Flexible vacation because we believe switching off is important

• Access to nilo.health for your mental wellbeing

• Meal vouchers with SWILE, worth 10 Euro per day worked.

• Supplementary health insurance with ALAN

• Your own Dance subscription for an ebike or moped

Did we just describe you? Let us know by sending over a CV, with an outline of what motivates you most about becoming part of Dance. Even if you don't meet all the requirements, we would still encourage you to apply!
Come and experience a unique culture, where you can work alongside exceptionally talented people and move us towards more livable cities.