Cross Site Medical Assistant/Patient Rep (Full-time)
Diana Health
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See open jobs at Diana Health.See open jobs similar to "Cross Site Medical Assistant/Patient Rep (Full-time)" AlleyCorp.Smyrna, TN, USA
Posted on Monday, December 11, 2023
About Diana Health
Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.
We are an interdisciplinary team joined together by our shared commitment to transform women’s health. Come join us!
Role Description
We are looking for a cross site Medical Assistant / Patient Representative who is passionate about delivering patient-centered care and supporting an interdisciplinary care team in a busy women’s health practice. You will play a critical role in ensuring smooth day-to-day practice operations in addition to managing a range of clinical and administrative responsibilities. The ideal candidate is excited about the
opportunity to deliver a clinically and operationally excellent and compassionate patient experience for women and their families.
This individual would be based out of our Smyrna practice with the expectation to float to our other TN practices in Springfield and Cookeville, as needed, to meet staffing requirements.
Patient Representative Responsibilities
- You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
- Provide warm client interactions
- Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
- Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
- Ensure paperwork, consents, and insurance information is collected and complete
- Managing the client schedule:
- You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
- You anticipate schedule needs days and weeks in advance
- You schedule client appointments in real-time as well as those made through our online platform
- Insurance, payment, and billing :
- Perform verification of benefit checks with insurance companies
- Manage and collect client copays and payment balances
- Discuss and set up payment plans with client
- Front of the house management:
- Work with the team to ensure the office is ready, set up, and prepared for the day
- Collaborate on inventory, keeping the office pristine, and other tasks as they arise
- Manage phone triage as necessary, coordinating between team members
Medical Assistant Responsibilities
- Support provider workflows to ensure smooth operations, including:
- Room patients, including taking vital signs and ensuring intake information is
correctly listed in patient charts - Turnover rooms at the end of visits, including cleaning and sterilizing equipment
after use - Support providers during in-office gynecological procedures and exams
- Other clinical duties as requested
- Assist with drawing and interpretation of patient labs, including:
- Blood draws
- Point-of-care (POC) tests (e.g. UPT, COVID, influenza, glucose, etc.)
- Vaccine administration
- Support operational processes to ensure a clean and high-functioning space:
- Maintain clinical inventory list ensuring its up to date and we always have
adequate medical supplies - Stock exam rooms and procedure rooms with medical supplies, linens, etc.
- Support with medical records management
- Assist with light housekeeping duties
- Adhere to established practice policies and procedures and follow state and
federal regulations
Qualifications
- High School Diploma/GED
- 1+ years relevant experience in the healthcare field preferred
- CMA and phlebotomy certified
- Strong computer skills and familiarity with EMRs
- Proficiency with Google Suite or Microsoft Office Products
- Tendency to organize and create structure in a fast-paced, dynamic environment
Benefits
- Competitive compensation
- Health; dental & vision, with an HSA/FSA option
- 401(k)
- Paid time off
- Paid parental leave
About the greater Nashville area
Nashville is a growing city with a vibrant arts culture, top ranked education programs, and incredible outdoor attractions. It is listed in the top 25 "Best Places to Live" and known for its friendly people and legendary food scene.
Diana Health Culture
- Having a growth mindset and striving for continuous learning and improvement
- Positive, can do / how can I help attitude
- Empathy for our team and our clients
- Taking ownership and driving to results
- Being scrappy and resourceful
This job is no longer accepting applications
See open jobs at Diana Health.See open jobs similar to "Cross Site Medical Assistant/Patient Rep (Full-time)" AlleyCorp.
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