Implementation Program Manager
Diana Health
Operations
Multiple locations · Remote
Posted on Oct 28, 2025
About Diana Health
Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver’s seat of their own health and provides them with the information and compassionate care they need to reach their health goals.
We are an interdisciplinary team joined together by our shared commitment to transforming women’s health. Come join us!
Description
The Implementation Program Manager plays a critical role in driving Diana Health’s growth and operational excellence. This individual serves as the single point of contact for new practice implementations and hospital partnerships — coordinating cross-functional teams, aligning with hospital executives, and ensuring successful and timely launches.
This role requires exceptional communication skills, strong project and program management experience, and the ability to navigate complex external partnerships. The ideal candidate thrives in dynamic, high-growth environments and can balance strategic alignment with on-the-ground execution.
What You’ll Do:
- Serve as the single point of contact for all new practice implementation efforts.
- Own the internal roadmap and communications leading up to each clinic opening.
- Lead internal meetings and coordinate cross-functional stakeholders to ensure milestones are met.
- Set and maintain planning cadence with hospital executive teams to ensure alignment.
- Support key processes and workstreams (e.g., compliance, procurement) to maintain timelines and address high-priority issues.
- Work closely with vendor partners to coordinate delivery and installation of signage, furniture, equipment, IT and telephony, utilities, and services.
- Collaborate with regional leadership on change management, including clinical workflow mapping and training.
- Work closely with Business Development and hospital partners to ensure operational execution aligns with strategic agreements.
- Act as the primary operational liaison for hospital executives during the implementation period — providing structured updates, aligning timelines, and flagging risks proactively.
- Translate internal milestones (construction, IT, staffing, licensing, go-live) into clear, credible external communications for hospital C-suite and senior leadership.
- Navigate hospital governance processes and adapt internal timelines to external partner requirements.
- Support the finalization of hospital partnership launch plans, ensuring all physical, operational, IT, and compliance obligations are captured in the go-live schedule.
Who You Are:
- Dynamic, entrepreneurial individual with outstanding problem-solving, analytical, and interpersonal skills.
- Superb written and verbal communicator with the ability to effectively interact with stakeholders at all levels.
- Strong problem-solver with a results-oriented, action-driven mindset.
- Detail-oriented project manager able to manage multiple priorities simultaneously.
- Fast learner with the ability to absorb and synthesize a broad range of information.
- Effective in high-pressure situations, able to manage competing priorities.
- Proactive and self-motivated, with the ability to work autonomously.
- Adaptable and flexible, thriving in a fast-paced, evolving environment.
- Comfortable in a fast-paced, growth-stage environment with flexibility around hours during opening periods (including occasional evenings/weekends).
- Willing to travel up to 60% of the time.
Qualifications:
- Bachelor’s degree required; Business or Healthcare-related field a plus.
- 5+ years of experience in consulting, business development, or implementations — ideally in healthcare.
- Demonstrated success in managing complex cross-functional programs.
- Experience working with or alongside hospital systems and/or external health partners strongly preferred.
Diana Health Culture
- Having a growth mindset and striving for continuous learning and improvement
- Positive, can-do / how-can-I-help attitude
- Empathy for our team and our clients
- Taking ownership and driving to results
- Being scrappy and resourceful
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