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","datePosted":"2023-03-02T09:54:13.722Z","validThrough":"2023-10-25","employmentType":[],"hiringOrganization":{"@type":"Organization","name":"EXO Travel","description":"Travel made real.\n\nFor more than thirty years, EXO Travel has been expanding horizons and creating lasting impacts through travel. Our reputation as a pioneering destination management company has been built on our commitment to sustainability, industry-leading technology, and a passionate team of travel experts. Since our founding in 1993, EXO Travel has been empowering travellers to discover the world as it truly is, connecting with the people, cultures, and landscapes that make destinations unique.\n\nEXO Travel's reputation as a pioneering destination management company has been built on our passionate team of travel experts and bolstered by our commitment to sustainability and industry-leading technology. As a B Corp certified company operating in eleven destinations, we remain dedicated to building a business that we can all be proud of and to creating a real, lasting positive impact for our employees, communities, and the environment.","numberOfEmployees":476,"address":[{"address":{"@type":"PostalAddress","addressLocality":"Bangkok, Thailand"}},{"address":{"@type":"PostalAddress","addressLocality":"Thailand"}},{"address":{"@type":"PostalAddress","addressLocality":"Bangkok, Thailand"}}],"sameAs":"https://exotravel.com","url":"https://exotravel.com","logo":"https://cdn.getro.com/companies/1db73f0e-a403-53f3-a2e8-8440eb80a9cf-1748741857","keywords":"Travel and Tourism"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cambodia"}},"baseSalary":{"@type":"MonetaryAmount","currency":null,"value":{"@type":"QuantitativeValue","minValue":null,"maxValue":null,"unitText":"PERIOD_NOT_DEFINED"}}}

 PRODUCT MANAGER - CAMBODIA

EXO Travel

EXO Travel

This job is no longer accepting applications

See open jobs at EXO Travel.See open jobs similar to " PRODUCT MANAGER - CAMBODIA" AlleyCorp.
Product
Cambodia
Posted 6+ months ago

Responsibilities

Product Development

  • Produce an annual plan for product development in consultation with the General Manager and EXO Head Office.
  • Create, develop, update and constantly improve EXO Travel’s programs, touring itineraries and unique tours in your country.
  • Design and costing for bids and tenders.
  • Develop and improve travel products in destination through regular site inspections.
  • Regularly evaluate and review current and new products. Create, review and update Annual Product Range for Tariff.
  • Train the EXO team on new product; create modules for sales and marketing’s understanding of destination.
  • Understand Responsible tourism principles
  • Include the sustainability performance of suppliers as a selection criterion.
  • Implement EXO Responsible Travel policy, Wildlife Code of Conduct, ChildSafe policy and Ethical code
  • Ensure EXO products are developed in line with our responsible tourism policies
  • Communicate on responsible products with agents and on our policies/responsible tourism initiatives with our suppliers
  • Provide assistance / train staff and suppliers on sustainability issue
  • Monitor quality and health and safety standards of suppliers 
  • Incorporate sustainability performance issues into monitoring of suppliers

Contracting & Suppliers relation

  • Negotiate and secure best in industry rates for preferred hotels and high-volume suppliers.
  • Coordinate to cost and quote selected programs for existing and potential clients at competitive prices.
  • Meet with suppliers to ensure proper delivery of product.

Back Office & Database Management

  • Ensure all tariff programs and agent brochures are correctly inputted into Tourplan.
  • Run regular reports to understand what products and services are being booked by clients.
  • Hold regular meetings with sales and reservation managers to ensure system is working smoothly and meets internal requirements.

Marketing and Communication

  • Provide Group Marketing with new products, relevant travel and tourism news and marketing ideas to feed our print publications, e-newsletter and social media endeavors
  • Prepare webinars as per Exo Group’s schedule.
  • Represent Exo Travel at travel trade shows, seminars, road shows and events when requested
  • Communicate to clients on how their tours can better benefit the destinations.

Communication with clients

  • Provide product advice and expertise to new and existing agents.
  • Work closely with new agents and key agents to advise and assist on product selections and pricing for websites, brochures and tariffs.
  • Work closely with sales managers to help provide information and presentations that will win new business accounts.
  • Provide Head Office and sales teams with regular updates on ‘what’s new’ in your destination.
  • Be a “Knowledge Bank” for the whole office and the “go-to” person for ideas and inspiration.

Qualifications

  • Bachelor’s Degree or higher in Tourism Business, Marketing, or other related field.
  • Minimum 5 years of Experience in tourism, product management, tour guiding, sales, marketing or a similar role.
  • Travel industry knowledge.
  • Team player with a positive, dynamic personality.
  • Passion for the places, people and culture of destination.

Skills

  • Good command of both written and spoken English.
  • Excellent product and destination knowledge.
  • Understanding of the market trends.
  • Ability to understand and adapt to Asian culture.
  • Knowledge of Responsible Tourism principles
  • High degree of customer orientation.
  • Strong organization, prioritization & interpersonal skills.
  • Computer skills (MS Office).

Note:

Please send CV to [email protected] including cover letter.

This job is no longer accepting applications

See open jobs at EXO Travel.See open jobs similar to " PRODUCT MANAGER - CAMBODIA" AlleyCorp.
See more open positions at EXO Travel
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