Journey Clinical is on a mission to transform the growing mental health crisis by accelerating the adoption of frontier treatments that lead to lasting improvements in clinical outcomes. We have built a turnkey healthtech platform to safely and effectively expand access to a powerful modality known as Psychedelic-Assisted Psychotherapy, starting with Ketamine-Assisted Psychotherapy (KAP). In our patient-centered collaborative care model, licensed psychotherapists in the network take on the psychotherapy, while Journey Clinical's in-house medical team takes on patient eligibility, treatment plan and outcome monitoring. Our platform gives psychotherapists passionate about PAP the infrastructure and support required to become empowered KAP providers, while enabling higher standards of patient care and enhanced clinical outcomes.

We have recently closed a successful Series A round led by Union Square Ventures, and are backed by a number of top-tier investors including AlleyCorp, Fifty Years, Able Partners, Gaingels, Palo Santo, PsyMed Ventures, Coalition Operators, Christina Sass co-founder of Andela, Edvard Engesæth, MD co-founder of Nurx and, Hans Gangeskar co-founder of Nurx.

We are building an open-minded and inclusive workplace where you will have the opportunity to grow and collaborate with a diverse team of high performing individuals. Our team combines extensive experience in business and healthcare. We are mission driven and strive to make the workplace stimulating, ethical, rewarding, and fun. Together, we will be working at the cutting edge of a groundbreaking field that is reshaping mental health and we will make a direct impact on people’s lives.

About The Role

Journey Clinical is looking for a Revenue Cycle Management lead to join the operations team. You will work directly with the Head of Clinical Operations to build and manage the revenue cycle function. You will design and build the day-to-day operations while you also influence the strategic direction of the RCM department.

What You’ll Do

- Build an efficient and scalable RCM function and manage the day-to-day operations

- Oversee the RCM function and drive long-term decision-making and operational execution for future growth

- Create and manage the KPIs to assess and monitor performance, identify areas of improvement and manage the team

- Develop and implement improved revenue cycle processes and procedures from beginning to end- - Build processes and systems that support our future growth and efficiencyIdentify and lead the implementation of our RCM tools and processes

- Optimize workflows to improve efficiency and results

- Drive outcomes and improve visibility into collections and core financial metrics

- Partnering with product, operations, and other cross-functional partners to improve performance and help inform business decisions

Who You Are

- 3-5 years experience in revenue cycle management

- Ability to be strategic and dive into the details to get the work done

- Prior experience in VC-backed healthtech operations

- Prior experience with credentialing and payor contracting

- A self-starter with a “lean” mindset that thrives in a fast-paced environment solving complex and sensitive patient problems in mental health with an outstanding ability to execute

- Prior experience building, designing and growing a function

- Prior experience driving cross-functional strategic initiatives end-to-end

- Experience with making data-driven decisions and using data tools such as Tableau or Excel

What to expect - we aim to align growth with high level of care for our clients

- You are the subject matter of your function and you own it end-to-end

- The scope of your responsibilities will evolve as you grow and shape the role

- At this stage, we are all ICs with a high level of autonomy

- We operate in a fast pace of change day-to-day with shifting priorities

- Cross-functional collaboration with the leadership team is focused on speed and execution while having fun

- You will have a chance to design your own rhythm while meeting company goals (we encourage taking time off and going on vacation!)

- You will be asked to problem solve and come up with lean solutions

- Our work is meaningful and we see the direct impact of our contributions immediately

- You will have opportunity to grow, both personally and professionally through 360 feedback

- We favor direct communication style and love to laugh

- Together, we will invest in building trust and a thriving company!

What we offer

- Competitive hourly pay, 1099 role

- Flexible working hours

- Remote role with opportunities to collaborate in-person in our unique NYC HQ with outdoor terrace and views of downtown

- Rapid career growth and the grow your career over time

- Pioneer a new industry with a new health tech business model (i.e."Innovation on innovation") with direct access to industry leading experts

- Have a net positive impact on people's mental health and overall well being with new mental health treatments including psychedelic-assisted psychotherapy

We recognize healthcare is a universal concern and tackling the mental health crisis will require team members with different strengths from all walks of life. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

If you feel discouraged by the job description because your skills don’t exactly match please apply anyway. We likely missed something and are open to expanding our understanding of the role.

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