Senior Technical Program Manager, Go-to-Market Technology



IT, Operations
New York, NY, USA
Posted on Tuesday, June 13, 2023

The worldwide data management software market is massive (IDC forecasts it to be $137.6 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The TechOps PMO is responsible for facilitating TechOps strategic priorities by enabling efficient delivery of technology solutions to meet stakeholder needs. We enable TechOps to be a collaborative, trusted partner, providing superior technology services to our company and enabling our internal systems to be a source of competitive advantage.

As a Senior Technical Program Manager, you will support the delivery of technology solutions in accordance with established standards and frameworks for your aligned TechOps functional areas (Pillars + Departments).

This role can be based out of our New York City office or remotely in the US.

The right candidate for this role:

  • 7+ years of experience working in an PMO or engineering organisation, whether in project/program management delivery, support, or an analytics role
  • Has managed large, complex technology-enabled projects supporting Go-To-Market (GTM) and Sales initiatives end to end
  • Well versed in Salesforce and the relevant ecosystem (for reference, we use Xactly, Gainsight, FinancialForce, Clari, Conga, etc)
  • Able to maintain a strategic view of our project, program, and portfolio management processes even while executing on the minutiae of everyday task management
  • Skilled at communicating across a diverse set of technical resources and stakeholders across both TechOps and the business
  • Hyper-organized and capable of juggling all of the data and management activities associated with projects and task-tracking
  • Knowledgeable of and experienced with implementing agile/Scrum best practices as well as Project and program management best practices (e.g. PMBOK)
  • Inspired to identify and innovate in areas where automation can replace manual work
  • Driven by an attuned sense of priority and urgency
  • Able to appreciate the engineering concepts being discussed, allowing them to facilitate discussion and flesh out the details required to ensure successful delivery
  • Skilled in working with project and portfolio management tools (e.g. JIRA, Smartsheet, Asana,, MS Project)
  • Strong experience working with cross functional teams, reporting
  • Proven success in delivering technical, complex cross-functional projects across the business and IT
  • Experienced in gathering process pain points from team members and stakeholders and devising improvements to address them
  • Interested in learning everything about MongoDB

Position Expectations:

  • Design and improve the processes and tools that inform the daily life of engineers
  • Act as the glue between Engineering and Product to prioritize the team's backlog and plan its release roadmap
  • Facilitate communication with other MongoDB engineering teams to ensure that all roadmaps are aligned
  • Recognize patterns in a sea of information and take action accordingly
  • Identify risks to our releases, mitigating them where possible and communicating them where not possible
  • Expand knowledge into new domains as called upon
  • PMP certification strongly preferred

Success Measures:

  • In 3 months you’ll have fully ramped on TechOps PMO processes as well as all relevant GTM and Sales initiatives
  • In 6 months you’ll have taken complete ownership of executing those processes and supporting your delivery teams
  • In 12 months you’ll have taken a leadership role in identifying areas for process improvement across the TechOps PMO team and TechOps as a whole

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.