The worldwide data management software market is massive (IDC forecasts it to be $136 billion by 2027!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
This role sits within our Product Led Customer Success Organization. Our mission is to deliver a world class onboarding experience by encouraging best practices, showing value early, and taking the time to understand customers desired outcomes.
Individuals in the Onboarding Success Manager role have a passion for technology and a ‘Customer First’ Mentality. This is a relatively new team at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and changes while maintaining a customer centric approach and contributing to building a world class programme.
In this role you will be the first point of contact for some of our most strategic customers after their initial sale. You will be responsible for supporting customers to successfully launch each use case with MongoD. You will do this through a combination of success planning, providing enablement plans and introducing them to the broader MongoDB ecosystem.
The ideal candidate will have
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.