Senior Product Manager, Developer Experience



Software Engineering, Product
Toronto, ON, Canada
Posted on Wednesday, September 13, 2023

The MongoDB Developer Experience team builds and maintains the rich set of libraries and integrations that serve as the primary developer interfaces to the MongoDB database, maintaining support for more than ten programming languages. We’re a globally distributed team with developers in multiple time zones and continents. Our senior engineers are typically specialists in a particular programming language, but are capable of contributing to projects in other languages as well.

To work with this team, we are looking for a seasoned product manager who has a background in software engineering (ideally, library/API development & management) - someone who would understand the desires of the developer community intimately from the user perspective. Therefore, our ideal candidate has hands-on experience building web applications, is a fast learner, and is comfortable with reading and noticing flaws in technical documentation and technical implementations. You are passionate about working with engineers and understand the software development lifecycle, and are able to crisply communicate what is ideal, what is acceptable, and what won’t work. You have spent time on sites like StackOverflow searching for solutions. You thrive when working independently, and communicate well both in person and to a crowd. You have an insatiable desire to constantly learn and improve yourself, and keeping your technical skills sharp is important to you despite working in a product role.

As the product manager, you will define what the user experience should be for a specific programming language community (for example: PHP, Golang, C#, Rust, etc). You will identify opportunities and prioritize product backlogs for the client libraries, framework integrations, or partnerships. You will help plan what we build and when, and be a strong partner with engineering leadership. You will maintain context on what’s new and important to developers. You will work with our technical documentation, DevRel, and services teams to ensure a cohesive experience.

Onboarding for this role includes building a working web application in the stack of your choice with MongoDB, writing a tutorial, and publishing it publicly. You will also introduce yourself to reddit language communities and submit talks for conferences that are technical in nature, triage issues, and sometimes reply to software engineers on community forums.

The right candidate for this role should have

  • At least 2 years professional software engineering experience or a Computer Science degree or other engineering degree - the interviews for this position will include a live coding interview
  • Ability to communicate sophisticated technical issues simply and convincingly to a wide range of audiences
  • Ability to distill customer use cases and requirements, write comprehensive business cases and execute on them

Nice to have: API design skills, MongoDB knowledge, experience with cloud technologies (AWS, GCP, Azure).

Position Expectations

  • Explore the problem space, interact with the users, formulate the vision and maintain the roadmap for your area, keeping it aligned with the company’s strategic priorities
  • Deeply understand all aspects of the business — your job is to ensure a business outcome, not just product definition!
  • Communicate complex concepts in a manner that is easily understood by multiple audiences
  • Define user experiences/scopes and provide necessary advocacy for them to be executed on
  • Work closely with the product design and engineering teams to design, architect, implement and ship new capabilities of the database to delight users
  • Balance (sometimes conflicting) priorities on a roadmap to benefit users and enable new use cases, maintain a prioritized backlog
  • Advocate for our users with passion about operational performance, predictability, and security
  • Collect and analyze data that will drive product decisions
  • Work with thought leaders from the respective language communities, establish credibility, and weigh in discussions
  • Keep your pulse on software engineering trends across language communities and advocate for new languages, frameworks etc to be added to our portfolio
  • Be just as comfortable troubleshooting bugs and reviewing technical designs as you would be collaborating on a marketing campaign, running a survey, or producing sales messaging
  • Collaborate with peers in product management, engineering & other disciplines to ensure alignment and common success

Success Measures

  • In three months, you will have onboarded on the current MongoDB technologies & tools, and built an application with the programming language of your choice and MongoDB, putting it in public on Github; successfully triaged new issues with the engineering team, taken ownership of the existing roadmap and the product backlog; got to know the team (this team is globally distributed) and started building relationships inside the company
  • In six months, you will have reviewed / refined existing user stories and JIRA issues, prioritized and started executing on them with your engineering team; you will have also researched new and existing markets, identified some new trends and started their exploration in a methodical way
  • In nine months, you have produced at least two GA releases of tier 1 drivers, several service releases, delighted users with new/improved experiences (you’ll need to define your metrics to measure customer success with your deliverables as well), identified new opportunities & refined your roadmap, contributed to other projects, presented to customers, user groups, and conferences, and gained strong support of your team and other stakeholders

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.