Manager, Marketing Automation & Operations



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Marketing & Communications, Operations
London, UK
Posted on Monday, December 11, 2023

The worldwide data management software market is massive (According to IDC, the data management software market is forecast to be $94 billion in 2023 growing to approximately $153 billion in 2027, representing a 13% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

As the Marketing Automation Manager at MongoDB, your role is instrumental in managing a team of Automation Specialists and overseeing the execution of global marketing initiatives. Combining strategic insight and technical proficiency, you'll actively support regional initiatives while fine-tuning strategies and processes through data-driven optimizations.

This role can be based out of our Dublin or London office or remotely.

Key responsibilities:

  • Act as a subject matter expert, providing guidance, coaching, and delegation to your team of Marketing Automation Specialists, with a specific focus on campaign execution
  • Coordinate with internal stakeholders to oversee the timely delivery of email campaigns, ensuring alignment with business objectives
  • Lead the execution of email marketing programs, including segmentation, rigorous testing, seamless deployment, and continuous refinement of processes
  • Efficiently manage the campaign calendar across multiple regions and business sectors, ensuring a cohesive and strategic approach
  • Provide hands-on support for strategic initiatives throughout the customer journey, including batch sends, automated journeys, and trigger-based communications
  • Take an active role in managing the suite of marketing automation tools, ensuring optimal performance and utility for the team
  • Collaborate with key marketing stakeholders and analytics partners to establish KPIs, create comprehensive reporting structures, and analyze campaign performance
  • Exercise diligent oversight of the email database to ensure compliance with GDPR, CASL, and other privacy regulations
  • Identify potential issues or challenges to campaign or project completion and recommend solutions


The ideal candidate brings:

  • 5+ years of experience in marketing automation or email marketing
  • Proven leadership skills in managing a team
  • Hands-on experience creating and maintaining automation workflows and triggers with enterprise-level ESPs and CRMs, including Marketo, Iterable and Salesforce
  • Expert knowledge of database management concepts and best practices
  • Proven track record with cross-functional collaboration and achieving high stakeholder satisfaction
  • Experience with business analytics and producing data-driven insights and reports
  • Outstanding interpersonal skills and superior communication skills
  • Strong attention to detail and organizational skills project management skills

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

This job is no longer accepting applications

See open jobs at MongoDB.