Staff Technical Program Manager, Site Reliability Engineering

MongoDB

MongoDB

Software Engineering, IT, Operations
New York, NY, USA
Posted 6+ months ago

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The Site Reliability Engineering Team designs and builds the global infrastructure on which we deploy our services. As our customers grow and globalize, our services must satisfy demands for low-latency requests around the globe, and comply with various data sovereignty requirements. The SRE Team’s mission is to build this increasingly complex infrastructure, while continually lowering the operational burden associated with it, and increasing our internal visibility into the health of the system. We are strong believers in infrastructure-as-code and self-healing systems.

As the Lead TPM for the SRE Team, you will be responsible for leading strategic technology programs and initiatives that will enable us to scale our cloud offerings. In addition, you will manage a team of TPMs who are responsible for wrangling time, communication, scope and effort across several major verticals: projects, engineering operations, cross team dependencies, and releases. Together, as collective members of the wider RnD Engineering Technical Program Management team, you will be responsible for the successful delivery of complex, cross-functional engineering efforts in the form of deliverables and processes. This position is based in NYC and reports up to a TPM Director

Candidate Profile:

  • Proven success as someone who can effectively partner with stakeholders to manage high-value change in a technical organization
  • Able to deconstruct complex challenges into coherent components and steadily advance towards solving them
  • Deep experience managing large-scale programs, end-to-end, across the whole software development process, encompassing strategic planning and successful product delivery
  • An ability to lead with innovative insights through strong analytical and communication skills
  • Demonstrated success partnering with technical stakeholders on breaking down engineering challenges in a methodical manner: establishing goals, setting priorities, outlining the project's scope and implementation steps
  • Crisp execution and facilitation skills in the face of ambiguity and competing priorities. Can preemptively anticipate potential blockers and navigate effectively
  • Experience building successful teams and cultivating an environment of trust, collaboration, and #intellectualhonesty
  • Experience identifying and supporting areas of growth, providing constructive and effective feedback with empathy, for reports that take into account their skills, backgrounds and working styles

Position Expectations:

  • Successfully leverage deep experience and knowledge of engineering operations and product development flows to set an innovative strategy for programs owned by reporting TPMs
  • Model rigorous strategic and tactical thinking and execution
  • Lead and manage a team of TPMs, inspiring challenges for high performers and guiding high potential growth team members who need more support - advocate for and nurture their career growth
  • Cultivate a collaborative atmosphere that promotes learning, creativity, and invention
  • Anticipate and remove with a sense of urgency obstacles that slow down or prevent TPM reports and product teams from delivering on goals
  • Build alignment across cross-functional leaders by fostering strategic partnerships to drive business goals forward
  • Be a trusted strategic partner for executive management to ensure program success
  • Create clarity in a complex technical environment, align stakeholder’s expectations and manage engineering communication
  • Capably facilitate engineering discussions leveraging technical aptitude and analytical skills to summarize complex trade-offs, extract priorities and next steps, streamlining team decision making

Requirements

  • 7-10 years experience managing complex, technical initiatives and engineering programs from initiation to completion
  • 1+ years as a people manager
  • A degree in Computer Science, Engineering, Mathematics, Statistics, related fields or equivalent industry experience
  • Experience with MongoDB or comparable technology
  • Experience with technical design discussions and ability to summarize complex trade-offs and extract priorities
  • Demonstrated technical aptitude and strong analytical skills with proven results
  • Effective written and verbal communication skills, with the ability to adapt your style and delivery for a variety of audiences

Success Measures:

  • In 3 months you will have ramped up on MongoDB products and understand the SRE team as a whole
  • In 6 months you will have moved into understanding SRE’s in R&D
  • In 12 months you will be leading multiple cross-team projects

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:
$129,000$253,000 USD