Technical Program Manager 1, ERP Systems



IT, Operations
United States
Posted on Thursday, January 18, 2024

The worldwide data management software market is massive (According to IDC, the data management software market is forecast to be $94 billion in 2023 growing to approximately $153 billion in 2027, representing a 13% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The TechOps PMO is responsible to facilitate TechOps strategic priorities by enabling efficient delivery of technology solutions to meet stakeholder needs. We enable TechOps to be a collaborative, trusted partner, providing superior technology services to our company and enabling our internal systems to be a source of competitive advantage. We are looking for a Technical Program manager to support the delivery of technology solutions in the Fin Tech pillar. This team is responsible for all of MongoDB's day-to-day financial business activities such as accounting, procurement, risk management and compliance.

The right candidate for this role will:

  • Have a minimum of 3 to 5 years experience working in a PMO or engineering organization, ideally in project/program management delivery or support roles
  • 1-3 years experience working on technical projects with ERP systems such as Netsuite, Coupa, Concur Expense, Adaptive Insights and Avalara
  • Able to communicate with technical resources and stakeholders across TechOps and the business
  • Demonstrated organizational skills to manage data and task tracking activities relating to projects and programs
  • Understand and have experience implementing Scrum best practices and project/program management best practices (e.g. PMBOK) in technology teams
  • Inspired to identify areas where automation can replace manual work
  • Able to understand the engineering concepts being discussed and to facilitate discussions to ensure successful delivery
  • Proficient in using project and portfolio management tools (e.g. JIRA, Smartsheet, etc.)
  • Demonstrated potential to successfully manage technical projects and programs in accordance with established standards, from intake to closure activities
  • Have some experience in gathering process pain points from team members and stakeholders and aiding in devising improvements to address them
  • Interested in learning everything about MongoDB
  • Driven by an attuned sense of priority and urgency

Nice to Have:

  • PMP Certification is encouraged but not mandatory
  • Experience working on cross functional initiatives is a plus

Position Expectations:

  • Design and improve the processes and tools that inform the daily life of the FinTech team
  • Serve as a point of contact between FinTech and Finance, helping to organize the team’s backlog and planning its release roadmap
  • Facilitate communication with other MongoDB teams to ensure that all roadmaps are aligned
  • Recognize patterns in a sea of information and take action accordingly
  • Identify risks to our releases, mitigating them where possible and communicating them where not possible
  • Expand knowledge into new domains as called upon

Success Measures:

  • In 3 months you’ll have an understanding of TechOps PMO processes as well as all relevant data platform teams internal processes
  • In 6 months you’ll have begun to take on responsibilities of executing those processes and supporting your delivery teams
  • In 12 months you’ll have begun identifying areas for process improvement within your assigned teams and other teams inside and outside of techops

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:
$56,000$110,000 USD