The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
MongoDB is looking for an experienced and results-oriented people leader to lead a team of Relationship Account Managers in APAC. You will play a key role in the growth and success of MongoDB, our customers, and our team members. Your team will be made up of working directly with our customers at scale and you’ll help develop an outstanding account management process that delights customers and delivers strong business results.
The is a new team at MongoDB, so we are looking for a leader who can thrive with a high level of ambiguity and change while inspiring a new team to deliver a customer-centric account management approach both strategically and at scale to a subset of MongDB’s customers. The Relationship Account Managers are responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between. You will provide the coaching and mentorship that will enable this team to positively impact customers and deliver strong business results.
In addition to recruiting, retaining, and developing talent, you will also be responsible for crafting and executing the MongoDB account management motion, operationalizing product signal risk and opportunity identification, design and execution of renewals and expansion strategy in the APAC region, forecasting excellence and working with stakeholders in Sales, Customer Success and Operations.
Success in this role requires exceptional communication and Interpersonal skills, operational excellence, deal formulation and negotiation experience, a strong understanding of MongoDB products and policy and a proven ability to inspire and lead your team. We are looking for someone who thrives in a fast paced and ever changing environment and who is motivated by the opportunity to have a big impact on your team, customers and MongoDB’s business.
We are looking to speak to candidates who are based in Singapore for our hybrid working model.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
**MongoDB is an equal opportunities employer.**