MongoDB
This job is no longer accepting applications
See open jobs at MongoDB.See open jobs similar to "Operations Specialist" AlleyCorp.The worldwide data management software market is massive (IDC forecasts it to be $136 billion by 2027!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.
Are you an expert at keeping the trains running on time and have a proven talent for building new tracks when necessary? Do you have a passion for people and processes? Come join the MongoDB Technical Services team and help it run smoothly, efficiently and predictably! We are looking for an Operations Specialist who can help us drive excellence and efficiency in our delivery of a variety of technical support services to our worldwide customer base.
Our Operations Specialist will help the Technical Services leadership team (1) develop and enact new programs to better serve our customers and colleagues; (2) manage and arrange a global workforce to ensure 24/7 support availability for MongoDB customers; (3) executing our existing policies, processes, and systems smoothly and creating, updating, and maintaining efficient operations and processes; (4)automating for scale; and (4) proactively and reactively removing roadblocks. Your top focus will be enabling Technical Services to delight MongoDB customers and partners by promoting and exemplifying excellence in our delivery of post-sales services.
This role can be based out of our São Paulo office in our flexible (1-2 days) or in-office model (minimum of 3 days).
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
This job is no longer accepting applications
See open jobs at MongoDB.See open jobs similar to "Operations Specialist" AlleyCorp.