The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB Atlas, MongoDB’s flagship product, is the most advanced cloud database service on the market, with unmatched data distribution and mobility across AWS, Azure, and Google Cloud, built-in automation for resource and workload optimization, and so much more. Migration Services is a new practice within MongoDB Professional Services to drive the Atlas onboarding journeys of our most important and technically demanding customers and make them fantastically successful over the customer lifetime.

We are looking for a Technical Project Manager in the Migration Services Practice - the TPM will own Atlas onboarding for some of the highest value and visible MongoDB customers. As one of the first TPMs, you will have a chance to shape the delivery processes and grow with the team. You should be passionate about customer success and know what it takes to implement new technology within the enterprise successfully. You will be part of a team of technologists, sales, support, and delivery professionals among the best in their fields.

This role will be based remotely in Great Britain.

Position Expectations

Operate in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and make oneself accountable
Own successful Atlas onboarding for some of the largest and most complex MongoDB deployments and drive a cross-functional team to achieve that
Act as a liaison between customer, project team as well as the rest of MongoDB (sales, customer success, support, product and engineering) throughout the duration on an engagement
Create plans and priorities for both project delivery and customer resources. Guide customer as well as project team members to a successful business outcome by managing the client relationship and setting and managing customer expectations during implementations
Establish and lead recurring project status or governance meetings including preparation of materials and working with customer project manager and key internal and external stakeholders to review key project information and maintain visibility and accountability
Periodically report, in a concise and actionable manner, project status both internally as well as to the customer and document project progress as per established best practices (meeting minutes, project plan updates, weekly status reports
Manage escalations or critical situations
Budget/Financial Management/Forecasting
Pre-sales support for migration services
Assist with scoping of solution and project scope definition
Adopt a consultative and prescriptive approach that inspires trust and confidence

Candidate Profile

Degree in Computer Science or a similar technical field
A Technology First mindset to build credibility with and engage with some of the smartest technologists in the world
5+ years experience with enterprise-scale software solutions, large scale software engineering or consulting services delivery experience preferred
Excellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner)
Demonstrated belief in the power of stakeholder management and communications; track record of affecting change through stakeholder engagement
Proficiency in Spanish, Italian or French is required (fluent or native level)
Services delivery experience with development or operation teams is a plus
Certification or deep experience with standard frameworks such as the PMI PMBOK, or Prince2 would be beneficial
Ability for occasional travel - up to 20% of the time

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

*MongoDB is an equal opportunities employer.*

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