Renewal Specialist
MongoDB
Operations
Gurugram, Haryana, India
Posted on Jun 27, 2025
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
About The Role
The Renewals team is a newly created function under our Customer Success organization at MongoDB. We’re looking for a hardworking, driven individual with superb energy, passion and initiative for our renewal business. The Renewals Specialist role focuses exclusively on executing contract renewals and customer retention within an assigned territory.
Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new processes and contribute to what’s already been built. We’re looking for someone who thrives by having daily interactions with customers.
What You Will Be Doing
- Manage and proactively work on the Renewals base in the assigned territory for on-time renewals and customer retention
- Collaboratively working with Sales, Customer Success team and other stakeholders internally
- Build strong and effective relationships with customers
- Increase Renewal Rate
- Reporting Renewals forecast
What You Will Bring To The Table
- 3+ years of customer facing experience in a fast-paced and competitive market, preferably with a focus on closing Renewals
- A proven track record of overachievement and hitting sales targets
- Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
- Driven and competitive. Possess a strong desire to be successful
- Prior exposure to database, cloud and infrastructure technology is a plus
- College degree or equivalent work experience
Things we love
- Passionate about growing your career in the largest market in software (database)
- Familiarity with databases, develops and open source technology a plus
Why join now
- MongoDB invests heavily in the development of each of our new hires & continuous career development
- Best in breed Sales training, including our comprehensive Sales Bootcamps and development programs to drive the personal growth and business impact of our employees
- We’re committed to developing a supportive and enriching culture for everyone.
- From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.
Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
| Requisition ID | 425393 |
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