Technical Program Manager

Pearl Health

Pearl Health

IT, Operations
New York, NY, USA · Boston, MA, USA · Remote
Posted on Friday, January 26, 2024

Who we are...

Pearl Health is restoring the independence and joy of practicing medicine for doctors in the United States. Our healthcare system has burdened our doctors with too much process, while removing them from what they do best: caring for those we love most. We are a team of physicians and public health experts (Stanford, Dartmouth, Harvard, Mass. General), technologists (athenahealth, Apple, Amazon, Meta, Flatiron, WalMart Health), healthcare innovators (Oscar, Aledade, VillageMD, Stellar, Arcadia) and experienced risk management professionals (CVS/Aetna, Humana, Cigna, United) who believe that primary care providers (PCPs) are the key to the United States’ future health. Pearl recently announced a strategic partnership to proliferate value-based care with Walgreens, one of the largest healthcare companies in the country. Our investors include Andreessen Horowitz, Viking Global Investors, AlleyCorp, and SV Angel.

Pearl Health helps PCPs who are overwhelmed by the demands of an aging population and the unpredictable business model inherent to Traditional Medicare. Over time, this solution will empower PCPs to provide better care to their entire patient population. We believe there is a need to bring humanism back to healthcare by giving physicians the ability to better allocate their time with patients, increasing their autonomy, creating incentives that are aligned with achieving better outcomes through clinical decision-making powered by actionable intelligence, and making risk more available and more readily optimized through an intelligent marketplace. The Center for Medicare and Medicaid (CMS) is launching a new value-based care program to disrupt Traditional Medicare, and we believe that this represents an opportunity to achieve the meaningful change we envision.

The role. . .

We are looking for a Technical Program Manager (TPM) with strong communication, organizational, and technical skills to partner with our product & engineering teams as we rapidly expand our platform. As a TPM you will be responsible for coordinating across engineering, product, design, data science, and leadership with the key goal of delivering for our customers. This role requires an ability to focus on good tradeoff decisions, and a high level of appreciation for a lean but effective organizational structure.

To be successful in the role you will...

  • Own the delivery of strategic, high-impact cross-functional initiatives from conceptualization to launch
  • Partner with functions across the company—such as engineering, product management, and leadership—to ensure communication and alignment across teams and to further collaboration across functions
  • Leverage technical expertise to develop detailed plans with key milestones and goals, identify and mitigate risks, solve for dependencies, remove impediments, and ensure timely and smooth project launches
  • Identify issues impacting delivery efficiency company wide and quickly take action to resolve them, working collaboratively with leadership and other relevant partners
  • Drive decisions when difficult tradeoffs must be made; serve as role model for navigating problems with analytical approach and calming demeanor
  • Guide and train others on standard processes so that all product and engineering teams run more smoothly thanks to you, even when you are not involved day to day.

You Have...

  • 2-4 years of experience managing projects & workstreams across cross functional teams, building sustainable processes and coordinating status updates & release schedules
  • Proven track record to communicate technical issues effectively to technical and non-technical partners at different levels of the organization
  • Proven ability to build and implement detailed plans accounting for ambiguity, dependencies, and technical complexity in an agile environment
  • Flexibility to adjust plans based on new information without losing a beat and while keeping morale high
  • Outstanding leadership and influence in multi team environment
  • Ability to operate effectively even with only high-level direction
  • Ability to thrive in a fast-paced, start-up environment
  • Demonstrated self-direction, with a desire both to learn new techniques and guide others

Our Values

We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Our definition of diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. We believe all of our colleague’s points of view are integral to our success, and that inclusion is everyone's responsibility and a cause of beautiful things.

We welcome candidates from all backgrounds and are committed to a fair hiring process free from discrimination and focused around problem solving, improvement, and mutual empowerment.

Remote Work

We are a remote-first company, with a concentration of team members at our NYC headquarters and in the Boston area.

Compensation and Benefits

The salary range Pearl Health expects to pay for this position is between $130,000 - $160,000 per year. Full time employees are also eligible for annual discretionary bonus. Where a given candidate falls within that range will depend on a variety of factors, including, but not limited to, the candidate’s relevant skills, experience and location, labor market conditions and participation, if any, in other compensation arrangements. Pearl Health provides its employees a competitive benefit package - for more information please review our benefits page.

Agency Submissions

We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired.

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