Business Operations/Continuity manager



Tallinn, Estonia · Remote
Posted on Wednesday, July 12, 2023
The Company
Printify is a high-growth, print-on-demand platform that connects e-commerce merchants and print-on-demand manufacturers. We work in a fast-paced and ever-developing industry with endless growth opportunities.
James Berdigans, CEO of Printify:“
Our mission is to build a platform that lets anyone, anywhere unlock their own personal freedom. The freedom to generate income, be your own boss, and set your schedule. So far we’ve seen more than 6 million people sign up to start their own eCommerce businesses with Printify. Because every order is made on-demand, there’s no risk to getting started, just a reward for putting in the work. Our aim is to put this power to build a business into the hands of every person who wants to create their own business.”
The role
The Business Continuity Lead/Manager will be responsible for developing, implementing, and maintaining a comprehensive business continuity program to ensure the continuation of critical business operations and to prevent the event of a disruption. The candidate will collaborate with various departments, stakeholders, and vendors to identify potential threats and risks, develop emergency response plans, and ensure business resilience.

Your responsibilities

  • Develop and maintain business continuity plans that align with organizational goals and objectives
  • Proactively Identify, assess and track potential risks and threats that may impact business operations
  • Collaborate with various departments and stakeholders to ensure a coordinated response to potential disruptions
  • Maintain and regularly update emergency contact lists, procedures, and communication channels
  • Lead and coordinate testing and simulation exercises to evaluate the effectiveness of business continuity plans
  • Develop and conduct training sessions for employees, suppliers, and vendors on emergency response procedures
  • Manage relationships with vendors and suppliers to ensure they meet the organization’s business continuity requirements
  • Maintain an up-to-date understanding of regulatory requirements, industry standards, and best practices related to business continuity


  • Bachelor’s degree in Business Administration, Information Technology, or related field
  • Strong project management skills and ability to work independently
  • In-depth knowledge of business continuity frameworks, standards, and practices
  • Excellent communication and interpersonal skills
  • Demonstrated skills in managing tasks, engaging necessary resources, ensuring communication amongst contributing parties and the ability to work independently
  • Preferably at least 5 years of experience in business continuity planning, emergency management, or related field
  • Preferably professional certification in Business Continuity Management (e.g., CBCP, MBCP, etc.)

What we offer

  • Stock options so you own a part of Printify
  • Start your workday anywhere between 7 AM and 11 AM. As long as the job is done and you’re happy and healthy, you can adapt your workflow to fit both meetings and friends
  • Access to mentorship, internal meetups, and hackathons both on-site and online.
  • A personalized learning budget for professional development and unlimited access to our book library
  • Support for your well-being - we cover health insurance or issue an insurance budget depending on your contract. You can work out at our in-house gym or receive a gym membership allowance if you’re working from abroad
Joining Printify means joining an international company with an amazing team that has grown to over 500 people. At Printify, people from over 20 nationalities and with many different backgrounds are working together in our Riga office and around the world.
We play to win together, and we always strive for excellence. We want to achieve great things and make a meaningful change in our customers’ lives. Our customers are our most important asset and our compass in showing us the direction to go. We value a strong learning culture and are united by a growth mindset.
Words from our investors:
Richard Branson, Founder of the Virgin Group: “Entrepreneurial spirit runs through the Virgin Group, which is why I’m proud to support Printify. Both Printify’s vision and success story to date embed this special entrepreneurial spirit, which in turn has created a rapidly growing and robust e-commerce platform. Printify’s unique proposition helps people market their brands through customizable products, with no upfront investment. We’re excited to support its growth in the coming years.”
Elise Fahlen, Investment Manager at H&M CO:LAB: “With the world experiencing rapid growth in on-demand services, H&M Group is thrilled to have invested in Printify and the team behind it. The execution of the founder’s vision and their impressive success to date speaks not only to the scalability of the product but also in their ability to be a long-standing industry leader in this space.”
Dino Becirovic, Principal at Index Ventures: "Printify is the leading marketplace for on-demand manufacturing, offering the largest selection of products and print providers. They have removed all the barriers to product creation and enabled over 2 million creators to launch successful merchandise businesses at the push of a button. Over time, as more manufacturers