Senior Product Manager - Payments (EMEA region)

Printify

Printify

Product
Remote · Tallinn, Estonia
Posted on Friday, March 1, 2024
The Company
James Berdigans, Founder and Executive Chairman of Printify
Our mission is to build a platform that lets anyone, anywhere unlock their own personal freedom. The freedom to generate income, be your own boss and set your schedule. So far we’ve seen more than 6 million people sign up to start their own eCommerce businesses with Printify. Because every order is made on-demand, there’s no risk to getting started, just a reward for putting in the work. Our aim is to put this power to build a business into the hands of every person who wants to create their own business.
On September 9th, 2021, Printify announced that it has secured $50M in Series A funding led by Index Ventures, with participation from H&M Group, Virgin Group, founders of leading technology companies Wise, Vinted, Squarespace, RedHat, and entertainment industry investors such as Will Smith’s Dreamers VC.
Printify will use this investment to further expand its marketplace and to hire the best talents available around the world.
The Team
Printify’s product team owns a portfolio of products ranging from merchant and print provider facing to internal technical support. We use the best product management practices to deliver products that customers love. We can proudly say that we are a highly data-driven, customer-centric product organization.
The Role
As a Payments Product Manager, you will be part of the Commerce Product Team. You will be responsible for driving product strategy and execution, setting ambitious goals, identifying customer and business needs as well as key opportunities for transaction cost reduction. You will become an expert in our payment orchestration
practices and sit at the intersection of business, technology, and data teams to drive the evolution of the Payment platform and tools supporting merchants’ business worldwide.
Your work will have a direct impact on keeping the Printify platform efficient and trustworthy for tens of thousands of merchants.
To be successful in this role, you need to enjoy navigating rapidly changing payment environments and be open to pick up new skills on the fly to stay ahead of emerging payment trends. You'll need a sharp analytical mind, keen attention to detail, strong product management skills, and a proactive, get-it-done approach.

Your responsibilities:

  • Defining the payment vision, presenting it to stakeholders, and implementing the vision through OKRs
  • Identify opportunities and adjust team priorities and backlog to maximize business impact in alignment with product vision and goals
  • Help define a mission and goals for this product area team, duly aligned with product & company vision
  • Develop subject-matter expertise in our payment solutions
  • Use data, customer insights, and industry’s best practices to identify and improve payments experience
  • Align and partner with product teams to influence roadmap decisions, and identify opportunities to leverage payment flows
  • Explore 3rd party payment solutions to achieve specific payment types,
  • Test and implement solution which will fit in with the payment strategy
  • Develop and implement comprehensive payment strategies and business rules that balance payment efficiency, cost of execution, and customer experience
  • Liaise with business and tech teams throughout the product life cycle, so as to involve all cross-functional teams (design, engineering, and analytics) and make them embrace the product vision and strategy
  • Monitor product performance and use customer feedback to build a product development strategy

Required qualifications:

  • 5+ years of experience as Product Manager in the payments industry
  • Ability to make data-driven decisions and applying continuous improvement methodologies across your team
  • Ability to think strategically and craft a compelling product vision
  • Excellent quantitative problem solving and analytical skills
  • Ability to communicate complex technical issues simply and effectively to a wide range of audiences from engineers to executives
  • Well versed in Agile, Scrum, and Kanban methodologies and principles
  • Excellent written & spoken English communication skills
  • Ability to translate stakeholder needs into business and product requirements
  • Positive attitude, experience in working in cross-functional teams, keen attention to detail
  • Great team player qualities, high energy, and the ability to thrive in thrive in startup/scale up environments

What we offer:

  • Stock options so you own a part of Printify
  • Opportunity to work fully remote within EMEA time zones
  • Work from anywhere - our Printify Houses in Riga or Tallinn, your remote home office, or a co-working hub
  • Start your workday anywhere between 7 AM and 11 AM. As long as the job is done and you’re happy and healthy, you can adapt your workflow
  • Apple MacBook laptop as your standard work equipment, covered by Printify
  • International relocation support for international candidates who wish to work in Riga or Tallinn
  • Access to mentorship, internal meetups, and hackathons both on-site and online
  • A learning budget for your professional development based on a position level and access to our book library
  • Health insurance or health insurance budget depending on your location and contract type
  • Paid health days whenever you need them without a doctor's note depending on your contract type
  • Extra paid days off for wellbeing as well as a celebration day of your choosing
  • Access to the in-house gym or gym allowance depending on your location and contract type
Joining Printify means joining an international company with an amazing team that has grown to over 500 people. At Printify, people from over 20 nationalities and with many different backgrounds are working together in our Riga office and around the world.
We play to win together, and we always strive for excellence. We want to achieve great things and make a meaningful change in our customers’ lives. Our customers are our most important asset and our compass in showing us the direction to go. We value a strong learning culture and are united by a growth mindset.
Words from our investors:
Richard Branson, Founder of the Virgin Group: Entrepreneurial spirit runs through the Virgin Group, which is why I’m proud to support Printify. Both Printify’s vision and success story to date embed this special entrepreneurial spirit, which in turn has created a rapidly growing and robust e-commerce platform. Printify’s unique proposition helps people market their brands through customizable products, with no upfront investment. We’re excited to support its growth in the coming years.
Elise Fahlen, Investment Manager at H&M CO:LAB: “With the world experiencing rapid growth in on-demand services, H&M Group is thrilled to have invested in Printify and the team behind it. The execution of the founder’s vision and their impressive success to date speaks not only to the scalability of the product but also in their ability to be a long-standing industry leader in this space.
Dino Becirovic, Principal at Index Ventures: "Printify is the leading marketplace for on-demand manufacturing, offering the largest selection of products and print providers. They have removed all the barriers to product creation and enabled over 2 million creators to launch successful merchandise businesses at the push of a button. Over time, as more manufacturers come online and more methods become available, Printify will allow any creator to bring their wildest product ideas to reality.