Program Manager



Riga, Latvia
Posted on Tuesday, April 16, 2024
The Company
James Berdigans, Founder and Executive Chairman of Printify
“Our mission is to build a platform that lets anyone, anywhere unlock their own personal freedom. The freedom to generate income, be your own boss, and set your schedule. So far, we’ve seen more than 6 million people sign up to start their own eCommerce businesses with Printify. Because every order is made on-demand, there’s no risk to getting started, just a reward for putting in the work. Our aim is to put this power to build a business into the hands of every person who wants to create their own business.”
In 2021, Printify secured $50m in Series A funding led by Index Ventures, founders of the leading technology companies Wise and Squarespace, with participation from H&M Group, Virgin Group, and Will Smith’s Dreamers VC.
The Role
The Program Manager plays a crucial role in the successful progression of a program through its Intake, Forming, Execution, and Monitoring stages. Proactive management of tasks, clear communication, and strategic facilitation across different stages of program development to ensure alignment with organizational goals are essential for this role.

Your Key Responsibilities:

  • Role and Document Clarity: Proactively ensure clarity in roles and required documents across all stages, engaging with relevant parties to achieve this.
  • Review Organization and Preparation: Accountable for organizing and preparing key reviews, including Stage Gates, and facilitating necessary discussions.
  • Program Process Oversight: e.g. oversee the progress and clarity of phase scope documents, ensuring alignment with process & format requirements; Stage Gate checklists; etc.
  • Program Facilitation on Scope: Assist the Program DRI in the facilitation of scope setting and analysis, including running workshops and providing tools and techniques.
  • Timeline & Roadmap Management: Ensure all program paperwork is clear and aligned while developing and maintaining an effective delivery plan and timeline.
  • Team Coaching and Risk Management: Lead teams, especially in challenging scenarios, providing coaching and mentorship, so that they manage risks with a solution-oriented approach.
  • Stakeholder Communication and Reporting: Effectively communicate with stakeholders regarding program KPIs and success criteria, and report program status to facilitate transparent, informed decision-making.
  • As the Program Manager, you will create and maintain all essential program management artifacts, ensuring they are completed accurately and timely. In some cases, you may handle these responsibilities directly; in others, you may delegate them to appropriate individuals. Your duties include drafting, updating, and maintaining intake papers outlining the program's purpose, scoping documents detailing the program's objectives and deliverables, high-level delivery plans setting out key milestones, and execution reports tracking progress against goals. These documents serve as the foundation for program execution, providing transparency and accountability across all levels of the program team and stakeholders.


  • Excellent written and spoken English skills.
  • Strong communication and interpersonal skills.
  • Minimum of 3-5 years of experience as Program Manager, Project Manager, IT Delivery Manager.
  • Experience in Tech/Product delivery and with scopes larger than a single team.
  • Power-user experience with Jira.


  • Relevant certification and training from the required background.
  • Previous experience as Agile Coach, Process Master, Scrum Master, or similar.
  • Experience with Jira Advanced Roadmaps.
  • Experience in Platform/Tech/Product companies or /Scale-ups stage.

What We Offer:

  • Stock options, so you’ll own a part of Printify.
  • Opportunity to work fully remotely within EMEA time zones.
  • Work from anywhere – our Printify Houses in Riga or Tallinn, your remote home office, or a co-working space.
  • Start your workday anywhere between 7 AM and 11 AM.
  • Apple MacBook laptop as your standard work equipment.
  • International relocation support for candidates who want to work in Riga or Tallinn.
  • Access to mentorship, internal meetups, and hackathons both on-site and online.
  • A learning budget for your professional development and access to our book library.
  • Health insurance or a budget for it, depending on your location and contract.
  • Paid health days whenever you need them without a doctor's note, depending on your contract.
  • Extra paid days off for well-being, as well as a celebration day of your choice.
  • Access to the in-house gym or gym allowance, depending on your location and contract.
Joining Printify means becoming part of an international company with an amazing team that’s grown to over 500 people from various backgrounds.
We play to win together and always strive for excellence. We want to achieve great things and make a meaningful change in our customers’ lives. We value a strong learning culture and a growth mindset.
Words From Our Investors
Richard Branson, Founder of the Virgin Group
“Entrepreneurial spirit runs through the Virgin Group, which is why I’m proud to support Printify. Both Printify’s vision and success story to date embed this special entrepreneurial spirit, which in turn has created a rapidly growing and robust eCommerce platform. Printify’s unique proposition helps people market their brands through customizable products with no upfront investment. We’re excited to support its growth in the coming years.”
Elise Fahlen, Investment Manager at H&M CO:LAB
“With the world experiencing rapid growth in on-demand services, H&M Group is thrilled to have invested in Printify and the team behind it. The execution of the founder’s vision and their impressive success to date speaks not only to the scalability of the product but also in their ability to be a long-standing industry leader in this space.”
Dino Becirovic, Principal at Index Ventures
“Printify is the leading marketplace for on-demand manufacturing, offering the largest selection of products and Print Providers. They have removed all the barriers to product creation and enabled over 2 million creators to launch successful merchandise businesses at the push of a button. Over time, as more manufacturers come online and more methods become available, Printify will allow any creator to bring their wildest product ideas to reality.”
At Printify, we are committed to fostering a diverse, fair, and inclusive workplace. We do not discriminate on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, marital status, age, disability, or any other grounds.