Medical Director, Palliative Care
Thyme Care
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Posted 6+ months ago
Thyme Care is a value-based oncology management platform that provides personalized, clinically coordinated care to individuals with cancer. Thyme Care pairs human guidance with software and analytics to engage members with a cancer diagnosis, quickly connect them to the right care, and provide ongoing support through targeted, evidence-based interventions. The company’s unique approach establishes deep provider relationships and integrates with a risk bearing entity’s (health plan, practice) existing infrastructure, coordinating value-driven care that leads to better outcomes, lower costs and an improved member experience. Backed with venture funding from Andreessen Horowitz (a16z), Alley Corp, Frist Cressey Ventures, Casdin Capital, Bessemer, Foresight Capital, and Town Hall Ventures, Thyme Care partners with health insurance plans and providers to extend the reach of high-quality cancer care through flexible value-based payment arrangements, including risk-based programs.
YOUR ROLE
As a Medical Director for Palliative Care, you will provide clinical oversight to the case management team and direct clinical care to members while helping to develop new service lines and iterate the Thyme Care care delivery model as we scale. In this role, you will be primarily responsible for:
- Development & implementation of a virtual palliative care service, including offering direct clinical care
- Partnership evaluation and management for in-person hospice and palliative care services
- Iteration of our Advance Care Planning, Palliative Care, and Hospice Playbooks with the goal of optimizing interventions that drive value
- Building and implementing a learning and development program centered on communication skills and serious illness conversations for team members
- Oversight of interdisciplinary team meetings, called case conferences, and the creation of member-centered, goal-oriented care plans
In addition to these primary responsibilities, you will contribute to the iteration of our case management model and serve as an escalation point for day-to-day guidance for our care team. You will be expected to participate in some night and weekend coverage as needed. This role reports to our Medical Director and can be remote or hybrid based in our Nashville or New York City office. All patient interactions will be virtual via telephone, video, text, or our proprietary virtual care platform.
Within your first three months, you will:
- Complete training and are up to speed on Thyme Care’s systems, tools, technology, partners, and clinical expectations.
- Be adept at leading interdisciplinary case conferences, guiding our team of community health workers and oncology trained nurses in the creation of evidence-based, member-centered care plans that focus on interventions that improve member outcomes
- Become the go-to person for our Oncology Nurse Navigators and Community Health workers when they are working with a member who has complex and intersecting needs
- Be comfortable with and correctly follow policies and procedures, escalation pathways, communications best practices, and documentation standards.
- Completed a needs assessment of our current End of Life service offerings and developed a plan for iteration
- Developed a framework for a virtual palliative care service line that, at minimum, offers consultation and treatment recommendations to be executed by co-managing providers
- Initiated the formal evaluation of three in home palliative care & hospice vendors
WHAT LEADS TO SUCCESS
- People-first. Thyme Care’s mission and members matter to you, deeply.
- Experience. You have at least 3 years of Palliative Care experience, caring for patients with complex medical, behavioral health and social needs. You have an unrestricted medical license (MD, DO) and a willingness to obtain additional state licenses, as needed. It would be exceptional if you have worked at a startup or tech-forward company.
- Organized. You’re skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation.
- Effective listener and communicator. You are winsome and articulate, but you always start with listening and you hear what may not be voiced, because you listen so intently to others. You build rapport and great working relationships with members and colleagues.
- Comfort with ambiguity. Start-ups are fast-paced environments, and you understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure.
- A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season where they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort using and learning new technology is important.
- Identify priorities and take action. You know how to identify and prioritize a member's needs, and do what it takes to ensure that urgent and important needs are addressed immediately.
We are committed to promoting the health and well-being of all individuals. As a provider of cancer care navigation, we recognize that those with cancer constitute a vulnerable population at risk of contracting COVID-19. As such, Thyme Care employees are expected to be fully vaccinated against COVID-19 as defined by the Centers for Disease Control and Prevention, subject to conflicting laws and exemptions based on medical or religious objections
Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role if filled within New York City is $220,000-250,000. The salary range could be lower or higher than this if the role is hired in another location. We also believe that your personal needs and preferences should be taken into consideration so we allow some choice between equity and cash.
We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal opportunity employer.
This job is no longer accepting applications
See open jobs at Thyme Care.See open jobs similar to "Medical Director, Palliative Care" AlleyCorp.
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