Imagine building a better healthcare journey for cancer patients, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.

At Thyme Care, we share a passion for transforming the cancer care experience – not just for our members but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we're not satisfied with the status quo but determined to redefine it.

To make this happen, we’re building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.

YOUR ROLE

At Thyme Care, Product Managers help build the tools and technology that supports our Care Team, oncology providers, payers, and patients. In this role, as the Product Manager for our Care Model Insights (CMI) team, you will be responsible for leading a team of Data Scientists and Data Analysts to generate insights that lead to improvements in our care model, build data products that help us understand the performance of our 100 person (and growing) Care Team, and support key outcomes reporting to our partners. You’ll collaborate across our software engineering, data science, care delivery operations, marketing, and growth teams to build data products that deliver value to the business and ultimately serve those who are on their cancer journey.

Within your first three months and on an ongoing basis, you will:

Deeply embed yourself into the workflows of our Care Team and use data to diagnose and solve high impact problems that the team face on a day-to-day basis.
Continually gather input from cross-functional stakeholders to develop a viewpoint on how we can leverage data insights to push forward key initiatives across the organization.
Develop and maintain a roadmap that clearly articulates what problems we are solving, the resources required to do so, and the trade-offs we are making to solve those problems.
Become an expert on our data systems and roll-up your sleeves to self-serve and produce analyses.
Serve as connective tissue between other tech team squads to accelerate the velocity of our product development processes across Thyme Care.

WHAT LEADS TO SUCCESS

Stakeholder Management: Develop strong relationships with internal partners through effective stakeholder management.
Comfort with ambiguity. You have experience working on highly ambiguous problems, where solutions are developed via a rigorous and intellectually honest iterative process.
Experience. You’ve done this before and have a view on how product-led companies should operate. You’re technical enough to discuss tradeoffs with data scientists and can get your hands dirty with data. Where you may not have the skillset to complete a task today, you are willing to invest time to learn.
Strong translator. You are able to clearly explain technical ideas and concepts to non-technical teammates.
Organized. You’re skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation.
Net-new development. You've built and deployed web applications and data products from the ground up. You can visualize ideas through mockups and prototypes; and you find creative solutions to tough problems.
Humility and integrity. You listen first, act second. You build consensus by default, but can drive hard decisions when needed. You push the pace. You recognize that hard problems are solved by teams, not individuals. You say what you’ll do, and do what you say. You hold your team to this standard. You don’t let details slip.
Effective listener and communicator. You are winsome and articulate, but you always start with listening, and you hear what may not be voiced because you listen so intently to others. You build rapport and great working relationships with your team, leadership, and stakeholders.
Adaptable. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities are par for the course… and part of the adventure.
Operational orientation. Improving programs is second nature for you. You have a track record for building repeatable, reliable, and efficient processes in healthcare strategy and operations, or related fields.

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

We are committed to promoting the health and well-being of all individuals. As a provider of cancer care navigation, we recognize that those with cancer constitute a vulnerable population at risk of contracting COVID-19. As such, Thyme Care has adopted a mandatory COVID-19 vaccination policy, requiring all employees to receive a COVID-19 vaccination as a condition of employment, subject only to conflicting laws and approved exemptions based on medical or religious objections.

We believe employees should be paid fairly. Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes benefits and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and geography. In accordance with New York City law, the base salary for this role, if filled within New York City, is $160K-180K. The salary range could be lower or higher than this if the role is hired in another location. We also believe that your personal needs and preferences should be considered, so we allow some choice between equity and cash.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

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