Who We Are:
Vori Health is an award-winning, nationwide, virtual-first, musculoskeletal medical practice focused on evidence-based care that treats the whole person. Using a unique care model to help patients find the best path forward, Vori Health connects patients to a trained care team that includes a nonoperative physical medicine physician, a health coach navigator, and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life.
As the Customer Support Associate, you will play an active role in infusing the patient experience with hospitality and compassionate service, helping to answer questions, resolve issues, and educate patients on Vori services. You will support patients throughout their care journey, helping to manage incoming referrals and coordinating with the patient’s care team. Additionally, you will communicate feedback internally to the appropriate stakeholders (Clinical, Product, Engineering, etc.) to ensure improvements are made. Being a startup means that this role will be required to wear several hats and be ready to adapt to an ever-changing environment and there may be times where focus shifts quickly from task-oriented work to larger picture strategy.
What You’ll Do
Who You Are
Compensation range for this role is $20-22 an hour.
How We Hire
Our patients come from all backgrounds and so do we. We work to ensure our company reflects those we serve and draw from the differences in who we are. If you share our values and passion for inclusivity, we welcome you. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Applicants must be authorized to work for any employer in the US or Canada.
We are unable to sponsor or take over sponsorship of an employment visa at this time.