Vori Health
Who We Are:
Vori Health is an award-winning, nationwide, virtual-first, musculoskeletal medical practice focused on evidence-based care that treats the whole person. Using a unique care model to help patients find the best path forward, Vori Health connects patients to a trained care team that includes a nonoperative physical medicine physician, a health coach navigator, and a physical therapist who manage the initial patient assessment and then work to coordinate all aspects of care. We are on a mission to empower humanity to lead a healthier life.
We are seeking a dynamic leader to guide enterprise-level implementations that transform healthcare delivery. As Director of Project Management & Implementation, you will oversee complex, multi-stakeholder initiatives—partnering with health systems, payors/health plans, and employers to bring innovative solutions to life.
The Ideal Candidate
You are a strategic leader with 7+ years of experience in customer- or partner-facing roles, blending operational and technical expertise. You’ve successfully led implementations with major payers/health plans and enterprise healthcare systems (e.g., EMRs, practice management, RCM platforms), while also designing scalable workflows that improve patient intake, care coordination, and billing.
What You Bring
Proven success implementing solutions with national and regional payers/health plans, including navigating complex requirements and aligning stakeholders.
A track record of leading large, complex projects with multiple workstreams and external partners.
Deep skill in translating business needs into technical requirements and operational workflows.
Experience fostering trusted relationships with executive leaders across healthcare organizations.
Strength as a people leader who inspires, develops, and aligns high-performing teams.
A passion for process improvement, with the ability to scale methodologies, resources, and systems.
At your core, you’re a strategic problem solver who thrives in ambiguity, embraces complexity, and consistently delivers results. You know how to bring structure and clarity to challenging initiatives, all while building trust and momentum across diverse internal and external partners.
What You’ll Do:
Essential Functions:
Develop and execute the organization's project management and implementation strategy
Lead a team of project management and implementation professionals, providing mentorship, guidance, and professional development
Oversee multiple simultaneous partner/customer implementation projects of varying complexity and scale
Design, obtain executive alignment on, and implement all relevant clinical, operational, and technical workflows required to successfully onboard new partners/customers
Identify, analyze, and resolve complex operational, technical, and policy challenges to ensure timely delivery of implementations
Establish and maintain relationships with senior leadership of partners/customers
Develop and implement standardized methodologies, tools, and best practices for project management and implementation
Create and maintain project portfolios, including resource allocation, risk assessment, and contingency planning
Gather technical requirements from partners/customers and collaborate with Engineering leadership to ensure successful integration
Drive continuous improvement initiatives for the Project Management and Implementation team to enable more effective and efficient implementations at scale
Develop KPIs and reporting mechanisms to track implementation success and team performance
Supervisory Responsibilities:
Directly manage a team of Implementation/Project Managers
Responsible for hiring, performance management, and professional development of team members
Collaborate with cross-functional leadership to align resources and priorities
Perform other projects and duties as assigned
Who You Are:
Required:
7+ years of progressive experience in implementation, project management, operations, account management, or change management
Bachelor's degree in business, healthcare administration, or related field
Experience managing and developing a team of implementation or project management professionals
Proven track record of successfully leading enterprise-level technical implementations within the healthcare space (experience with EHR integrations or payor systems required)
Experience developing and implementing project management methodologies and best practices
Strong understanding of healthcare operations, regulations, and industry trends
Exceptional stakeholder management skills with experience presenting to and negotiating with executive-level audiences
Strategic thinking with the ability to translate business goals into actionable implementation plans
Advanced analytical and problem-solving capabilities
Outstanding verbal and written communication skills
Superior organizational and leadership abilities
Expert time management skills with proven ability to prioritize competing demands
Ability to excel in a fast-paced, dynamic environment
Advanced proficiency with project management software, Microsoft Office Suite, and data visualization tools
Proficiency with Lucid chart or related software
Ability to travel up to 25% of the time
Prior experience working in startups
Experience working with health systems, employers, and/or insurance payers
Experience with value-based care and/or subcontractor arrangements
Experience implementing or delivering employer benefit programs
Work authorization/security clearance requirements:
Authorized or able to provide required documents to work in United States or Canada.
Physical Requirements/Work Environment:
Remote work environment.
While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
Specific vision abilities required by this job include close vision requirements due to computer work.
Company Benefits
At Vori Health, we believe in fostering a supportive and rewarding work environment for our team members. We offer a comprehensive benefits package designed to support your overall well-being, growth, and work-life balance:
We’re committed to creating a workplace where you can grow, succeed, and achieve your best. Come join our team and enjoy the benefits of a company that values its team members we call Vorriors!
EEO Statement: Vori Health is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship or other protected characteristics.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member for this job. Duties, responsibilities and activities may change at any time with or without notice.