Valon is building the AI-native operating system for regulated finance, starting with mortgage servicing.

We're a Series C company backed by a16z, transforming industries that others have written off as too complex to innovate.

Rather than build on top of broken legacy systems, we took a different approach: we built and operate our own mortgage servicing business managing $110+ billion in loans. This wasn't the end goal, it was how we deeply understood the complexity needed to build software that actually works in regulated industries.

The results speak for themselves. We've transformed mortgage servicing from a 0% margin business into 60%+ margins while dramatically improving customer experience. Major enterprise contracts are now deploying across the industry.

ValonOS is our unified platform that makes every process structured and programmable and it is perfectly positioned for the AI era. When everything flows through one system with rich data, AI agents don't just automate tasks, they continuously improve entire operations. Mortgage servicing is just the beginning of our vision to transform regulated industries and beyond.

About the Role

You will lead Valon's compliance function and serve as a key partner to product, engineering, legal, and leadership as we scale the AI-native operating system for regulated finance. This is not a traditional compliance role at a financial institution—you'll be building the compliance infrastructure for a technology platform that enables mortgage servicers to meet their regulatory obligations.

This is a high-ownership leadership role. You'll shape how ValonOS addresses the regulatory requirements facing our enterprise clients, translate complex mortgage servicing regulations into product requirements, and build scalable compliance programs that support both Valon's servicing operations and our growing software business. You'll operate at the intersection of technology and regulation in one of the most complex industries in the world.

Your work will span regulatory analysis, product compliance guidance, client-facing compliance support, and cross-functional strategy. You'll need to balance deep regulatory expertise with practical product thinking—understanding not just what the rules require, but how to create processes and systems that make compliance efficient and reliable for the business. If you're motivated by complexity, energized by building something new, and excited to define what compliance looks like for the future of regulated finance, you'll thrive here.

Responsibilities may include:

Regulatory and Product Compliance:

Translate CFPB, GSE, and other mortgage servicing regulations into product and operational requirements that shape how ValonOS is built and deployed.
Serve as a trusted resource on regulatory matters affecting Valon's platform, including Reg X, Reg Z, FCRA, GLBA, UDAAP, and fair lending requirements.
Monitor evolving federal and state law to ensure Valon remains ahead of a rapidly shifting regulatory landscape.
Partner with product and engineering teams to embed compliance into platform design, ensuring ValonOS enables clients to meet their regulatory obligations.

Program Development:

Build and scale compliance policies, procedures, and controls to integrate with our rapid product development process.
Establish frameworks for assessing and managing compliance risk in new product features and business initiatives.
Oversee Valon’s change management process to identify changes in laws, rules, and regulations, work with our R&D teams to create plans to address those changes, and communicate those plans to our clients for feedback.

Client and Enterprise Support:

Support enterprise client relationships by serving as a compliance subject matter expert during sales cycles, implementations, and ongoing operations.
Respond to client due diligence requests and compliance inquiries with credibility and precision.
Help clients understand how ValonOS supports their compliance programs and regulatory examination readiness.

Leadership:

Work directly with senior leadership on compliance strategy, regulatory developments, and initiatives that influence Valon's trajectory.
Drive cross-functional compliance projects as business needs evolve in a fast-growing environment.
Build and develop the compliance team as the function scales.

Requirements

Qualifications:

10+ years of experience in compliance, risk management, or regulatory roles within financial services, with at least 5 years in a leadership capacity.
Deep expertise in mortgage servicing regulations, including CFPB rules (Reg X, Reg Z), FCRA, GLBA, UDAAP, and GSE servicer requirements.
Experience building or significantly scaling compliance programs at a regulated financial institution or fintech.
Track record of partnering with product and technology teams to implement compliance requirements.

Skills:

Ability to translate complex regulatory requirements into clear, actionable product and operational guidance.
Exceptional written and verbal communication with internal stakeholders, clients, and regulators.
Strong organizational skills and attention to detail in precision-critical contexts.
Comfort with technology concepts and ability to engage credibly with engineering and product teams.

Mindset:

Thrives in high-ownership environments with minimal bureaucracy.
Comfortable balancing urgency with uncompromising precision in regulated domains.
Energized by ambiguity, complexity, and solving hard problems with smart people.
Views compliance as a product-enablement function, not a back-office gatekeeper.
Enjoys fast pace, honest feedback, and a culture that rewards initiative and impact.

Benefits

Compensation: competitive salary with a meaningful stake in the company via equity, and 401k plan
Health & well-being: we’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits
Commuter benefits: We offer pre-tax deductions for public transportation, rideshare services, and parking expenses to make your commute more affordable and convenient.
Grow together: Company wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360 degree feedback
Play together: quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners!
Generous time off: flexible paid time off, sick days, and 11 company holidays
Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition

Throughout the interview process, please remember that emails will only be from valon.com email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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